Personalised Event Decoration & Design
FAQ
Is there a minimum order?
There is a minimum hire amount of $500. Delivery is additional depending on your location and will be quoted on enquiry. Please note we do not offer DIY hire, all items require delivery and pick up. A bond is required upon confirmation of booking (please refer to FAQ below).
When do I need to book by?
You can book as early as you like. Items are subject to availability so if you like something, book it in before someone else does.
Will I need to pay a deposit?
To secure your goodies a 50% non-refundable deposit is required. This can be done by direct deposit, cash or cheque. Please note we do not have credit card services.
Is there a bond? What happens if something is damaged?
A bond is required for all hire items, this amount varies depending on your oder value. Any damages or loss of goods must be paid in full at replacement cost of the item.
Is there a delivery fee?
If your require delivery of your hire items, please contact us for a price. This will vary depending on the location and if it is a 1 or 2 person lift.
When is full payment due?
Fun payment is due 14 days prior to your booking date. All invoices must be paid in full before delivery.
What if I need to cancel?
We understand that sometimes situations change, where possible we will endeavour to work with you. Your booking may be moved to another date subject to availability, however your 40% deposit is non-refundable.
What is the hire duration?
Subject to availability items may be collected the day prior to hire and returned the following day. If items are required longer than this, an agreed additional hire fee may be applicable.
Do you offer styling and setup?
In addition to our hire items we offer a setup and styling service. If you don’t have the time or desire to add the finishing touches we can do this for you. Contact us for a quotation.
Do you have a catalogue?
Head to our “HIRE” tab for the Enhance Hire Collection. With such a large hire range available and items coming and going we endeavour to keep this as up to date as possible.
https://enhancedesign.com.au/catalogue/
Can you recommend other vendors?
With years of industry experience behind us we are more than happy to recommend the best:
Celebrants
Sharon Milsome
Barbara Kruse
Florists
Poppy Emporium
Flowers Naturally
Cake Makers
Cakesrlicous
Miss Naked Cakes
Entertainment
Bownens Entertainment
Albury DJ
Photographers
Briony Hardinge
Ruth Trevaskis